Practicing The Human Side of Employee Relations–real people, real solutions, real practice.
Using our unique approach to understanding human behavior, our model results in reduced stress, increased trust, and an engaged workforce. We understand how difficult it is to respond to real-life employee challenges with an empathetic, balanced approach that mitigates risk and provides an outcome that is good for the business and the individual. That’s why we created ResolveER, your place for timely answers to the most difficult employee scenarios. Let us help you find solutions that make sense and align with your mission and values.
Mission
At ResolveER we champion the Human Side of Employee Relations – Delivering real-time, ready-to-use solutions that honor every person, resolve tough issues with care, and build stronger teams, one conversation at a time.
From scenario-based live virtual workshops to one on one consulting, our goal is to help our clients take the stress out of handling difficult employee situations and provide strategies for positive results.
Vision
At ResolveER we provide employee relations guidance that protects each business, supports each person, caters to every scenario--fair, fast, and deeply human so that our clients can focus on meeting business objectives and building a culture that thrives.
Key Offerings
ER Scenario Labs
Format: 3-hour live virtual (or in-person) workshop for HR professionals and front line Leaders.
What Happens:
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Bring your real (anonymized) behavior or performance case
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We talk through solutions using scenario-based learning-your issue, our proven scripts
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Walk away with a playbook tailored to your case!
Outcomes:
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Master tough conversations in minutes, not months
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Reduce escalation/employment risks with action oriented scripts
Real-Time Employee Relations Coaching
One-on-one Support
What Happens:
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Format: 60-minutes 1:1 with ER pros
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We unpack the human side, craft a custom plan, and rehearse it together
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Follow-up playbook provided
Outcomes:
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Resolve cases 80% of cases in one session
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Feel calm, not cornered, in high-stakes conversations
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Build long-term confidence
ER Office Hours
Weekly 30-minute open Zoom (first come, first served)
What Happens:
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Bring any ER question–performance PIPs/progressive discipline, behavior scenarios, compliance gray areas
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Live group coaching + peer insights
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Takeaway script for all
Outcomes:
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Fast answers without retainer fees
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Learn from others’ real cases (anonymous)
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Ongoing access builds your ER muscle
About Us
Crissy Freeman Cascio is the founder of ResolveER
With over two decades working as a leader in the field of human resources, Crissy brings her consulting expertise in finding low risk solutions with the most challenging employee relations matters, to her clients. Crissy offers a unique background of experience, building the Employee Relations function for large employers, navigating employment risk for small to medium organizations, and an understanding of human behavior, when helping her clients solve their most challenging situations. Clients come to her with frustration and confusion and leave with confidence!
Crissy received her Bachelors degree from the University of Maine with a degree in Public Management and a minor in Human Resource Management. She also received her Career Coaching certification from Career Counselling Services.
She loves to give back to her Maine community, volunteering, supporting local businesses, and has served as a Board member for the Maine Women’s Conference.
In her spare time, Crissy enjoys spending time with her fiance and her two young adult children or you can find her connecting to nature in the beautiful State of Maine.
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Crissy Freeman Cascio
Contact Us
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